FAQ – Alpine Event Co.

Do you offer delivery?

Yes! We actually prefer to deliver to you because our delivery includes much more than just dropping off the items in your driveway or at the front of a venue!

Our experienced crew will deliver and set up your rental items then return to take down and return the items to our warehouse.

On your quote, you'll see the delivery fee for your location.

What does delivery include?

Transport of your items to your location by our professional and experienced team.

Set up all large items according to your layout including backdrops, tables, chairs, benches and lounge furniture.

Distribution and installation to multiple on-site locations.

Pick up and removal of all rental items.

When do you deliver and pickup the items I've ordered?

With our standard delivery service, your rentals will be delivered and installed the day of your event and picked up the following day.

Our team will arrive on site for installation a minimum of 3 hours prior to your event start time. 

Your delivery and pickup windows will be confirmed 1 week prior to your event?

What if I need an exact delivery time?

Great! Let us know the details and if needed, we will create a custom delivery quote for you.

What if need my items picked up right after my event?

No problem! If the pick-up is after 8 PM the same day of the event, a night strike fee will be added to your order.

Can you deliver the day before my event?

Our standard delivery service typically delivers the day of your event. If the product is available, we can look at an early delivery for an additional fee.

In some situations, we will deliver the day before if we need to accommodate more delivery and installs than our schedule can handle.

How far do you deliver?

Our warehouse is located in Provo, UT so naturally a lot of our deliveries are within the state of Utah, Idaho and Wyoming. But we love to travel and deliver to new places around the world so let us know where your event is and we’ll see how we can help!

Can I pick-up items from your warehouse?

Yes! We do allow orders to be picked up from our warehouse. Our will-call pick up and return hours are Monday - Friday 9 AM - 12 PM.

You’ll need to have the appropriate vehicle and supplies (like straps and blankets) to move the items you rent. Due to the delicate nature of some products, not all items in our inventory collection are available for will-call)

Will-call orders require a $150 minimum or a $25 will-call fee will be added to the order.

Can I come see your collection in person?

Of course! We’d love to show you around our warehouse. Please shedule an appointment so we can make sure to have everything ready for you!

How do I get a quote?

Just pick what’s easiest for you!

Create one on our website by adding your favorite rental items to a quote and then submit it to us.

Send us an email at info@alpineevent.co

Call or text us at 801.948.0862

Can you help me design my event?

We love to help our clients create their dream event with our 1 hour complimentary design consultation where we’ll talk about your goals and vision and give you ideas how our products and services can help make your dream come true. Additional design consultation time, event layout design and mood board concepts can be scheduled for an additional fee.

Do you offer day-of styling?

Yes! Set up of tables, chairs and large items according to your layout plan is included in our delivery and installation fee. You can also hire one of our designers to make sure every detail of our tabletop and decor items are styled and ready for your event. Pricing is unique to each event.